The jersey builder is a very powerful tool to place your order while at the same time showing preview illustration of your final product. We have created a tutorial to help you through the jersey creation.

If you have a certificate code enter it in the certificates box on the checkout page.

Yes, it is. We recognize the importance of security to our customers so we deployed encryption technology to protect all your credit card, profile and order information.

Yes, it is. Your credit card information is encrypted. After your order has been completed we will destroy your credit card information.

Due to the custom nature of our jerseys all payments must be received before production begins. Typically after your order is submitted, it is reviewed by our staff and if there are no changes the order is accepted, charged and enters production. By entering your credit card information on this website we do not automatically charge the purchase, instead your purchase is charged once all order information is finalized and approved.

We accept VISA, MasterCard, AMEX and cheques. Please note that cheques must be received and cleared prior to production commencing.

An account is required for all purchases as your profile contains necessary information to process your order such as shipping address and your contact information.

Absolutely.

• By being logged in while building a jersey, there are options on the Team Players page (during customization) to save your team to your profile. Later when building another jersey design the team can be loaded from your profile without having to re-enter the players information.
• If you entered player's email addresses during customization all designs in your shopping cart or completed orders will be available to send preview images to your team from the My Account area.

As soon as your order is submitted an email will be sent to you confirming your order. If you elected to pay by cheque or call-us with credit card information, further instructions will be included. Your order will now appear in the My Account section with order progress indicator. Soon after (within 2 business days) our staff will review the submitted order and if all is ready the order will be sent to production. If there are changes required or you submitted custom artwork that requires quote this information will be provided and must be approved by you before your payment is processed and order enters production.

Usually orders are ready to ship 4 weeks after production begins. It is advised to budget another 1 week for shipping to most destinations. If you require special shipping arrangements please contact us quoting your order number if you have already completed checkout.

Given the custom nature of our products, refunds can not be offered.

We guarantee our orders to meet the specifications as contained on the order confirmation form. In the unlikely event that the final product differs from the accepted order, please take a photograph capturing the area of concern and email it to us at care (at) lagasports.com. If there's in error on our part we will produce a corrected replacement and send it as soon as possible at no cost to you. We may require you to send the faulty product back to us and we will reimburse the shipping charge.

We ship inside of Canada and to the US. We do not ship to postal boxes and signature is required to accept delivery.

Shipping charges are calculated automatically during the check out phase.

First please contact us and let us know the extent of the damage. We will provide you with further information at that time. Usually we will file a claim with the carrier and begin production of replacement item(s) for you as soon as possible.